POTRAZ licensed. Serving Zimbabwe and beyond.
The operating system for African healthcare.
Avalon Health is a cloud healthcare platform for clinics, hospitals, laboratories, pharmacies and radiology centres in Zimbabwe and South Africa. It replaces separate records, billing and lab systems with one secure system: AI-assisted clinical notes, offline-ready workflows, and patients who self-register and request appointments over WhatsApp.
Who Avalon Health is for
Avalon covers the whole chain of care, not one desk in it. A clinic, the laboratory it sends samples to and the pharmacy that fills its prescriptions all work in the same system, and each audience gets its own portal.
- I am a Patient: Access your records, schedule appointments, and connect with your care team.
- I am a Pharmacist: Manage prescriptions, inventory, and verify interactions instantly.
- I am a Hospital: Enterprise tools for administration, resource allocation, and analytics.
- I am a Provider: Streamlined EHR, clinical notes, and diagnostic tools for efficient care.
- Guest Access: View patient records shared with you as an external healthcare provider.
Select your role to find the right tools for you. If you are not sure which part is yours, Find the right fit in about two minutes.
Comprehensive Care Suite
A modular operating system where every component works in perfect harmony.
Provider Clinical Workspace
The central nervous system for doctors, nurses, and surgeons. AI-assisted charting, seamless order entry, and a unified patient view.
- AI Charting
- Voice Commands
- Unified Patient View
Laboratory Information Systems
Next-generation LIS optimizing sample tracking, result reporting, and billing workflows.
- Automated Workflow
- Sample Tracking
- Billing Integration
Radiology Information System
Cloud-native RIS/PACS for seamless image storage, retrieval, and AI-assisted analysis.
- DICOM Viewer
- AI Analysis
- Instant Sharing
Pharmacy Management
Inventory control, e-prescribing integration, and automated dispensing tracking.
- Stock Control
- Interaction Checks
- Compliance
Hospital Management
Complete ERP for hospitals covering ADT, billing, OT management, and ward tracking.
- Bed Management
- Billing
- Staff Rostering
Population Health Management (Coming Soon)
Aggregated data views to identify trends, gaps in care, and opportunities for intervention.
- Risk Stratification
- Cohort Analysis
- Outcome Tracking
Everything you need to run a modern practice
A unified suite of tools designed to replace legacy systems with a single, secure cloud environment.
HIPAA Compliant Security
Enterprise-grade encryption and compliance standards built into the core infrastructure.
AI-Powered Dictation
Convert speech to structured clinical notes in real time with specialty-aware medical vocabulary.
Global Interoperability
Seamless FHIR and HL7 integration connecting disparate health systems instantly.
Results Inbox with AI Parsing
AI-powered inbox that receives, parses, and prioritises lab results, radiology reports, and referral letters.
Drug Interaction Checking
Real-time alerts for medication conflicts, allergies, and contraindications before prescriptions are finalised.
Multi-Platform
Dedicated systems for clinics, hospitals, pharmacies, laboratories, and radiology centres in one ecosystem.
WhatsApp Integration
Send appointment reminders, lab notifications, and follow-up messages to patients via WhatsApp.
Offline Mode
Continue patient lookup, note-taking, and prescribing without connectivity. Data syncs when you reconnect.
Document Scanner
Digitise paper records, referral letters, and insurance documents with AI-powered OCR and auto-categorisation.
Avalon in numbers
These are the four figures the home page shows.
- 16,000+ patients served
- 100+ healthcare providers
- 25-40% efficiency gain
- 99.99% uptime
HIPAA Compliant. SOC2 Certified. POTRAZ Licensed. The compliance detail sits on the POTRAZ compliance page.
Plans that scale with you
Pricing is per role. The prices below are the Clinic plans billed per 6 months, which is the cycle the pricing section opens on. Lab, Pharmacy, Radiology and Hospital each have their own plans in the same section.
Starter: $0 / forever
Get started at no cost. Up to 5 users included.
- Up to 5 users
- Up to 200 patients/month
- Patient document management
- Basic patient portal
- Document storage
- Email support
Standard: $200 per 6 months
Essential tools for modern care. Includes 5 users, then $25 per additional one.
- Secure EHR Access
- e-Prescribing
- Patient Portal
- Standard Support
- Appointment Management
- WhatsApp Registration & Booking
- Digital Medical Claims Processing
- Avalon Network Integration
- Refer patients to network pharmacies
- Track prescription fulfillment
Premium: $350 per 6 months
AI-powered insights & automation. Includes 5 users, then $50 per additional one, on top of everything in Standard.
- AI Clinical Scribe
- Predictive Diagnosis
- Voice Commands
- Auto-Coding
- Reconciliation & Billing
- Advanced Analytics Dashboard
- Priority Technical Support
Questions, answered
The short version of what clinic owners ask us most. The full FAQ covers AI, clinical workflows, billing, and security in depth.
What is Avalon Health Cloud?
Avalon Health Cloud is a unified healthcare operating system that connects patients, providers, pharmacies, laboratories, and hospitals on a single secure platform. It replaces fragmented legacy systems with cloud-native tools for clinical documentation, billing, lab management, pharmacy operations, and population health.
Is Avalon suitable for small practices?
Yes. Avalon is designed to scale from solo practitioners to multi-site hospital networks. Our Starter tier supports individual providers with up to 5 users, while Enterprise plans accommodate unlimited staff and locations.
Is there a free tier?
Yes. Avalon offers a Starter tier that is free for solo practitioners with up to 5 users. It includes core EHR functionality, basic reporting, and standard support.
Is Avalon licensed by POTRAZ?
Yes. Avalon Health Cloud is a POTRAZ-licensed data controller in Zimbabwe, meeting all regulatory requirements for the processing and storage of personal data under Zimbabwean law.
Ready to modernise your practice?
Book a 30-minute demo, or message us on WhatsApp and get answers today.
Where to read more
- Get started questionnaire: what Avalon asks a practice, a hospital, a laboratory, a pharmacy or a patient, and where each is routed.
- POTRAZ compliance for healthcare providers: Data Controller licensing, DPO services and the guide set behind them.
- Full FAQ: AI and dictation, clinical workflows, billing, security and getting started.